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Claims Services
Our claims investigators are predominantly former police officers who have been selected for their inter-personal skills and ability to gather and document evidential matters. They have a wealth of experience in PI and other claim resolution.
They begin by ensuring that the potential claim fits the relevant criteria for a scheme and that the version given is credible and viable.
Fact-finding then takes place and relevant documentation is completed, together with the collation of any available evidence to provide a prima facie case for assessment.
Once a claim has been assessed as viable our agents can assist the claimant with the completion of documentation and gather additional evidence, whether in the form of additional statements, locus reports, photographs, site visits or exhibit collation.
Our expertise is not limited to individual claims; we have assisted in both group litigation issues and evidence gathering in respect of class actions.
Quality control takes place at our northern office, based in Wakefield. All members of staff based at the office are well versed in issues surrounding claims investigation and can help in the resolution of problematical issues in a timely and cost effective manner.
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